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Sangoma Phone Desktop Client - Error 16.0.40
Hi all! Please see attached screenshot of error. I just upgraded to V16 and set up Sangoma Phone with this guide: How to Setup Sangoma Phone Desktop on the PBX...
View ArticleWhere are settings for Sangona Phone Dekstop on Mac
I have Sangoma phone on Mac, release 3.9.2 (or any other really). Scenario: Install the package. Launch the app. Put in the info. It goes to trying, forever, never times out, fails, or logs in. I...
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Yealink SIP-T57W not provisioning
I’ve used EPM to provision several other Yealink and Polycom phones, but this latest SIP-T57W that I have doesn’t seem to want to provision. I’m using HTTPS provisioning with a username/password. I...
View ArticleSystem Admin Pro (VPN module)
Hi SangomaOS Team: Hi FreePBX forum: Ref: Using System Admin Pro (OpenVPN module) We have built a new SangomaOS box from .ISO We purchased the System Admin Pro module The box seems to be built, up,...
View ArticleSangoma Connect + Ringgroup
Hi everybody, We are having an issue with sangoma connect and ringroup we have a store with technician going on the road. We do have extension for everybody. while tech are in the shop, the desk phone...
View ArticleSangoma Talk: Invalid authentication
Starting this weekend we started receiving an error on two different systems when trying to authenticate the mobile apps on either the iOS or Android platforms that states “Note: Invalid...
View ArticleCRM Authentication Error
Doing a 30 day trial version of CRM in the hopes to integrate it with Zapier and Slack for incoming call announcement. I’ve got it all setup but getting a {“message”:“Authentication Error, Make sure...
View ArticleClass of Service is stopping extensions to call each other
Having a major issue with Class of Service which stops extensions to call each other and gives this prompt “I am sorry, that is not a valid extension” Calling out using allowed trunk is working fine...
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Zulu - Unable to Establish Call
Hi All, We’ve come up a bit of an odd issues that has started on our PBX. No calls connect via Zulu. When making a call it rings on both sides, you can pick up, but the calling side has a message that...
View ArticleQueues Pro not following weighted agents
We are having an issue where queue calls are not moving to the next higher weighted agents. For example: Extensions 2000,0 2001,0 2002,0 2003,1 2004,1 2005,2 2006, 2 When the 0 weighted dynamic agents...
View ArticleEndPoint Manager module version 16.0.79.6 or higher is required, you have...
My SangomaRealtime API, Sangoma Connect, and Phone Apps are all disabled due to needing missing requirements that lead to EndPoint Manager module version 16.0.79.6 or higher is required, you have...
View ArticleZulu not activating even after purchase
My free zulu license expired and I’ve purchased 2 more and it now only says this product is not licensed and I’ve purchase more licenses 2 posts - 2 participants Read full topic
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Sangoma Talk: Invalid authentication from email provision link
Sangoma Talk: Invalid authentication Starting this weekend we started receiving an error on two different systems when trying to authenticate the mobile apps on either the iOS or Android platforms...
View ArticleSangoma Phone Desktop - Incoming Call Notifications
Am I missing an option somewhere, or is this feature just not available? I’m not looking to pop a URL up on an inbound call. I just want a regular notification that announces an incoming call, along...
View ArticlePark and Page Pro Questions
Trying to build this all in the GUI (vs. dial plan) if possible… If I purchase park and page pro, would I be able to create the following workflow? Caller calls inbound route. Inbound route sends...
View ArticleSangoma Phone Desktop Client w/ Desk Phone
Probably a stupid question, but is there a way to use the Sangoma Phone Desktop Windows program to initiate a phone call from my desk phone (same extension)? Similar to how the MiTel/ShoreTel connect...
View ArticleSangoma Talk Visual Voicemail spins but never plays the message
With Sangoma Talk Visual Voicemail, we can see the voicemail messages. However, if we click the play button, we get a little spinning icon (4 little dots) but the message never plays. The dots just...
View ArticleSysadmin 16.0.33 broken in repo
# fwconsole ma upgrade sysadmin No repos specified, using: [standard,extended,commercial] from last GUI settings Downloading module 'sysadmin' Processing sysadmin Verifying local module...
View ArticleRequesting support for new Cisco devices - ATA 191/192
The SPA112 has been End Of Lifed, and unfortunately (as mentioned elsewhere) the Cisco ATAs seem to be more reliable for faxing. The ATA191 is the direct replacement but there’s no option to set that...
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Sangoma P320 Phones Background Image
Hello, Customer purchased multiple P320 (Firmware 1.62 / P320 4_13_1) Phones and we are NOT able to setup company logo as Background image. We tried .png, .jpeg, 480 x 272 pixels per documentation but...
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