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GrandStream DP750 Provisioning with EndPoint Manager

Hello, I’m using FreePBX 16.0.39 EndPoint Manager 16.0.77.1 to provision my phones (a mix Digium, Yeaklink and GrandStream) pfSense 22.05 as a firewall. I just purchased a GrandSttream DP750 and would...

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Zulu has gone into Default call device desk phone

Left last night and all Zulu soft phone accounts working nomally, came back this morning and all are making about calls via the desk phone. we changed nothing. & this very annoying. As we’ve...

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EPM - HTEK - Provision server protocol missing

Greetings, There is no “Provision Server Protocol” in the HTEK Brand Template. FreePBX 16.0.40 EPM 16.0.77.1 3 posts - 1 participant Read full topic

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Sangoma Talk - Mobile to Mobile, no audio

Hey guys, I’m having a really hard time sorting this one out and could use some help and guidance. I have 2 PJSIP extensions configured as Sangoma Talk on iOS. I have all the required ports open on my...

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How to download provisioning file?

Using FreePBX 16.0.40 With EndPoint Manager 16.0.77.1 I’m troubleshooting an issue I have with GrandStream support for my DP750. They are asking me to provide the provisioning file. I don’t even know...

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No audio on SangomaConnect

FreePBX 15.0.37 Asterisk 16.20.0 Sangoma phone 3.9.1 First time configuring sangoma connect/talk. The mobile smartphone app is working great. However, I have no audio at all with the Sangoma desktop...

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EPM module no longer updating?

Several of my systems show REST Apps module needs manual updating. when I try to update it says EPM needs to be updated but no updates for EPM show when I do a check online. Issue? 2 posts - 2...

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Screen pop issues with both zulu and Sangoma Phone Windows Desktop Client

I managed to get this to work with zulu, but i am having one issue under zulu. I’m in north america, it’s prepending “1” to the screen pop search which is breaking zoho, any way i can filter that out?...

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Queue Pro (for queue callback) and penalty

Hey, I am facing an issue, and I was wondering if this is intentional, a misusage, or a bug. We recently activated a trial for Queue Pro as we would like to set up and use queue callback. Our agents...

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Endpoint Manager wrong expiry breaks all other apps

FreePBX 15 web gui I couldn’t get into Inbound Routes, the page crashed, complaining about some modules being disabled. Sangoma Connect had been disabled and was somehow causing this problem. Sangona...

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EPM Basefile edit

I am trying to add entries to the Basefile Editor. I am able to add new sections but not new sub sections. When I put in a new sub Section, with the value of PARENT it does not show on the base file....

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OEM Branding Module

Hi there, I have been looking to use the OEMBranding Module however when trying to install it is stating there is no license available and thus it fails to install. How do I go about getting a license...

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Phone Apps module version 16.0.34.3 or higher is required, you have 16.0.33

System: FreePBX 16.0.40 Issue: On the dashboard I see the following message: The following modules are disabled because they need to be upgraded: sangomaconnect, sangomartapi You should go to the...

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Yealink T46S doesn't get latest firmware (66.86.0.15) via EPM?

I’m not sure if I’m just missing something obvious here. I have a bunch of T46S phones that are currently running 66.86.0.5 that I just added as new devices via EPM. They properly provisioned and...

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Sangoma Phone

Lorne, I am having a client who is using Sangoma Phone, the softphone and its not refreshing after the voicemails are deleted, so they have to go up to menu and reload the screen. Is there anything I...

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Fax Pro issues. All Channels Busy

We have around 20 fax numbers and are all of a sudden getting all Channels busy. Is there a setting to adjust this? Freepbx 16, Asterisk 18. All current updates. Concurrent fax maybe? 1 post - 1...

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Sangoma USB Headset crashing Sangoma Phone (desktop softphone)

Anyone else have trouble with the Sangoma Phone desktop phone application crashing when trying to pair it with any of the Sangoma USB headsets? We’ve tested it on three separate workstations with...

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Queue pause codes

Hi. I have Queues Pro modules update and upgrade, but when I try to follow the wiki Queue Pause Codes - PBX GUI - Documentation the admin menu not show queue pause codes option. I tried to look using...

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Sangoma Talk iOS

Will there ever be an option for having multiple registrations? We have several pbx boxes and it would be great to be able to have a line on each. Maybe as a short term fix, sangoma could republish...

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Commercial Voicemail Notify cancel attempts

PBX Version:16.0.39 PBX Distro:12.7.8-2302-1.sng7 Asterisk Version:18.16.0 Voicemail Notify Version: 16.06 and licensed Is there a way to claim the voicemail as accepted with out waiting for the call?...

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