Background image under VLAN
I migrated my Sangoma S500 phones to a VLAN. Now, the corporate background image no longer appears. Instead, the Sangoma default background image is displayed. I suspect that the image is still being...
View ArticleEndPoint Manager module version 16.0.79.6 or higher is required
Here is the problem with the community resolving problems with freepbx, many times important issue never get resolved. This has been an on going problem with end point for the longest and the answers...
View ArticleParking Pro: Missing BLF configuration
We purchased the pro module solely to have BLF on parking lot extensions. The help page and the pdf manual for the parking module both show a BLF option with an Enable setting; but, on the latest...
View ArticleSangoma Talk Mobile App - Follow Me
When I go to the Follow Me app I get an “could not get list” If I add a number and click the Save button it says Could not save. In addition the Presence Status stays at Offline and I can’t get...
View ArticleSangoma Connect 1 android phone unknow error
Hello there Guys. im stuped on this problem im having with one of my clients android phone. first this problem is only happing to 1 phone out of 10 android phone that have sangoma connect installed....
View ArticleEndpoint Manager is broken
When trying to open Endpoint Manager I get the following error: "Exception Can not write to the LESS cache folder at /var/www/html/admin/modules/endpoint/assets/less/cache. Please run (from the CLI):...
View ArticleSangoma Talk with Cricket Wireless "Push" not working
anyone out there using Sangoma Talk with Cricket. I have one client that has to manually refresh to get SMS. All notifications are on and access to the app on an iphone which does have current IOS....
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Sangoma Phone Desktop - BUG
Hi I use Sangoma Phoma Desktop with about 1000 licenses, currently at version 3.9.3 but I think there are still too many bugs. For example By activating the queue display option as described here...
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Phone Apps module version 16.0.34.3 or higher is required, you have 16.0.32.5
on the dasboard i get the following message: updating via the webgui is not possible. i also tried it via the console. still not able to update. what am i missing? [root@pbx ~]# fwconsole ma...
View ArticleDestinctive Ring with EPM using Polycom IP 331 & 550
I inherited the customer and they are never changing phones. I haven’t handled Polycom + EPM for years and I don’t know if I ever set this up before I click MAC-Features.cfg, then Add Entry where I...
View ArticleIncoming Calls don't ring through to Zulu
We purchased licenses for Sangoma FreePBX softphones. Because we are all on linux, we’re looking to use Zulu as our client. I’ve set it up so I can use Zulu either as a desktop client, or through the...
View ArticleEndpoint manager not updating because update license expired
Hi All, re: Endpoint manager 25 year license but only 1 year of updates @sangoma I think this is a bit underhand. I get that you charge for commercial modules but when buying a 25 year license I...
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Important Endpoint Manager DPMA Migration? How to resolve
This may be a no-brainer, but I have no idea where to resolve this issue below and some pointers would be appreciated. This morning I received this notification in System overview. Important Endpoint...
View ArticleYealink and Sangoma Phone G.722 Codec Issues
Hello everyone, Problem After 5 hours of debugging I found a weird issue which seems to only happen between yealink desk phones and the sangoma phone desktop app. When a user calls someone with the...
View ArticleZulu license is expired in product list
Hi guys, My Zulu module stopped working. All I got was a nice BUY NOW notice under FreePBX, so I bought the new licenses, but it did not activate even after a reboot, still says BUY NOW. I thought...
View ArticleSangoma Phone Desktop Client - Ringtone
I am trying to find the location to change the ringtone for incoming calls on the Sangoma Phone Desktop Client. Looking in the user preferences there doesn’t appear to be any option for this. Can...
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Sangoma Phone Desktop Client 3.9.3 bug on Voicemail messages, also in 4.0.0...
Dear all, I would like to report this bug. If I try to open a new voicemail message in sangoma phone, the spinning bubbles stay there forever, while no problems with old messages. If, in UCP, I move...
View ArticleRinger volume and "silence" option
Running Sangoma Phone on the desktop, version 3.9.3, and looking for a way to control the volume on the ringer on incoming calls, or be able to silence the ringer like you can with a desk phone. Most...
View ArticleSangoma Talk queue bug
In new queues tab all my calls are in waiting state and they keep stacking even if the extension answered and hung up. 1 post - 1 participant Read full topic
View ArticleSangoma Talk Outbound SMS not working
I have a system set up with VoIP innovations and have inbound sms working. Whenever i try to send a text though i get and error. I have tried with android and iPhone. I downloaded the sip log from the...
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