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Openvpn service doesn't start because of port missconfiguration on...
Hi all! I have an issue related to openvpn service starting, on any reboot of the system. What happens is that no port configuration is shown on sysadmin_server.conf, it is blank, so no port is...
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Sangoma Connect Mobile, No Audio
Is anyone familiar with setting up Sangoma Connect for the mobile application? I’ve run into some problems that I have spent a good deal of time yesterday and today talking with our network engineer...
View ArticleQueue Callback 2.11
Good day I can’t seem to find the queue callback module under module admin even when checking the unsupported and online options. Please assist 2 posts - 2 participants Read full topic
View ArticleSetting up voicemail as email manually
I’m trying to set up voicemail as email manually using instructions in the wiki. My main.cf file looks exactly as printed in the wiki, except I’m using Gmail as my SMTP server. I’ve tried several...
View ArticleExtension Routing Module Ignored if *67 in in the dialplan match
I am utilizing extension routing where each extension is only allowed to use a specific trunk. As expected it works like a champ under normal circumstances. In this instance, I need to send out a *67...
View ArticleContacts for Sangoma Desktop Client
I have installed the Sangoma Desktop client just to try it out. I have a PBXact system with the following details. PBX Version: 15.0.23 Asterisk Version: 16.8 Sangoma Desktop Client App: 3.4.0 I have...
View ArticleUpgrade vulnerable restapps can't purchase support
I have a machine that has restapps stuck at 13.0.88.11. This is on Freepbx 15. Since it is vulnerable I can’t get past the vulnerable message to be able to purchase support on it. Is there a way to...
View ArticleSangoma Connect Mobile Apps missing translation
Hello ! I love Sangoma Connect Mobile Apps ! It’s great, love it <3 The translation into French which is the majority of our customers is missing. Can we help you to do it? We have 4 VOIP and...
View ArticleSangoma Connect app works but no audio on Sangoma Phone software
I got Sangoma Connect app working with the the android app but on the Sangoma Phone software for windows, I can make an outbound call, (didn’t test inbound yet) and the phone I call rings and I can...
View ArticleSipstation 16.0.19 - will not create settings
Attempting to do a setup of the Sipsation module on a clean install of FreePBX 16.0.21.3 - Iam able to install the module (ver 16.0.19) and am able to noviage to its settings, but upon entering my key...
View ArticleLow volume since Sangoma Phone Desktop Client installation
One of our customers is complaining that the volume on his laptop is very low since we installed Sangoma Phone Desktop Client on it. And it’s low everywhere, including Teams, Zoom, Youtube, etc. I’ve...
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Where is the template in EPM for the new Sangoma P370?
I cannot find the template for the new Sangoma P370 in EPM. This is a (updated) freePBX 16 machine. Where is it? Where do I get it? The default-digium template doesnt have it. 5 posts - 3 participants...
View ArticleYealink T33G Phone Apps
Hello, I know the Phone Apps support for 3rd party devices is limited, but is it possible to deploy Phone Apps with the Endpoint Manager to the Yealink T33G? The predecessor Yealink T32G is listed...
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Zulu: Merge calls still broken
Merge calls in Zulu is still broken. See: Zulu "Merge Calls" still not working at multiple sites Zulu /var/log/asterisk/zulu_err.log 2022-02-24 16:20 -08:00: [2022-2-24 16:20:24.300] [ERROR] console -...
View ArticleRejecting a call on Sangoma Connect does not reject the call on my desk phone
I have several users that are using Sangoma Connect on their smartphone, the windows client, and a desk phone. When then press ignore or reject on one of the clients the other two still show an active...
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Enabling DPMA in EPM results in an error on a new freePBX 16 distro install
I got this error on a new freePBX 16 distro install, once I enabled DPMA in EPM. I had to do fwconsole chown to solve it. It could be related to another problem though, so maybe the module updates did...
View ArticleEPM Support for Grandstream Devices
Hi Everybody, Good day. Continuation to @lgaetz previous post about addition of new Grandstream models i.e. EPM Support for Grandstream Devices , We have now added the support of few more GRPx series...
View ArticleSangoma Connect works perfectly - until i close the app
Hello, recently set up sangoma connect for my extension so i can mobilize better. setup was mostly trouble free (outside of having to reboot the system before i could get service to start) and so was...
View ArticleMulti-Extension User for Sangoma Connect
what is the sanctioned way to have a staff member hooked up with multiple extensions on sangoma connect so that each extension can be used independently both inbound and outbound? trying to register...
View ArticleQ: Commercial Module (HA High Availablity) & Advanced Recovery [solved]
Hi SangomaOS people: Did the commercial module called HA (High Availability) go away? Did this get replaced with: Advanced Recovery I did not see the HA commercial module listed anymore. Also: why is...
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