Using Sangoma Connect (Mobile) and/or Sangoma Phone (Desktop) on Multiple...
It appears that I CAN login to the SAME User Extn via the Mobile & Desktop Apps simultaneously on multiple devices (ie. 1x Windows PC & 1x Apple iPad). -however- It appears I CANNOT login to...
View ArticleAny install options?
Does the msi or exe have any official install options? Looking at 3.5.1 of the desktop phone. I’d like to prepopulate the host and username if possible. Registry edits are fine too. I just need a way...
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Favorite Contacts in Sangoma Phone part 2
Resuming from here: Favorite Contacts within Sangoma Phone desktop client Commercial Modules So how do contacts work? I have set this up on 2 PBX systems so far and neither are populating contacts....
View ArticleAuto provision Yealink phones with EPM via https?
Please correct me if I’m wrong but: Yealink phones, like most other sip devices, load their config via tftp one would have to both start the tftp service as well as open the firewall for that On a pbx...
View ArticleMobile app not staying active on Andriod
Since yesterday the Sangoma Connect mobile app on Android 12 Is not staying active when placed in the background. I gave permission for it to stay active but once I minimize it, it shuts down. There...
View ArticleSangomaConnect - Forgot Password Link uses IP Address
Hey folks - I am setting up SangomaConnect on a new PBX and I think I have everything working however I am running into one specific oddity. If a user clicks the “Forgot Password” link in the...
View ArticleDoes sangoma connect desktop app use 98extensionnumber?s
Does sangoma connect desktop app use 98extensionnumber? I see registrations from the desktop app for 98extension number. However, I see Sangoma connect mobile app and deskphones using just extension...
View ArticleFAX Pro - multiple fax lines
Hello, I’m considering purchasing the FAX Pro module. There is a critical issue that I need to know whether this module can help me with. I need to maintain 3 separate FAX lines (inbound and outbound)...
View ArticleSangoma Connect Error
Getting the following error when trying to setup out first sangoma connect accounts: The following error(s) were detected • A mandatory rpm package ('asteriskXX.X-freepbx_asterisk_modules' - XX.X...
View ArticleSangoma Connect Does Not Connect
FreePBX 16/Asterisk 16.8 https ://wiki.freepbx.org/display/CONNECT/How+to+Setup+the+Sangoma+Phone+Desktop+Client+on+the+PBX Using Sangoma Connect for iOS exclusively. Followed the instructions above,...
View ArticleSangoma Connect - Contact Center Login
Setting up Sangoma Connect for mobile, and I noticed on the mobile app there is a link on the bottom that says ContactCenter Login. What is that for? Will it add Contact Center functionally to the...
View ArticleSangoma Connect - Allow Non-Encrypted Media not possible?
I have a deskphone and sangoma connect on mobile. The calling party is an external phone that is on UDP. Destination party is my deskphone and sangoma connect on mobile on TLS/SRTP. Call does not ring...
View ArticleHow to remove a brand from Endpoint Manager?
How do you remove a brand from endpoint manager? 3 posts - 2 participants Read full topic
View ArticleSangoma Phone Client Attended Transfer
Please add attended transfer to Sangoma Phone 2 posts - 2 participants Read full topic
View ArticleRemoved device and now mac address will not register
Hello all. So I am stumped. I have multiple Digium P330 phones on my PBX. I had mapped an extension to a phone and it worked fine. The person using that phone upgraded to a new one so I decided to use...
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Endpoint Manager Icon Missing
Hi all, In Endpoint Manager => Extension Mapping, the icon for configuring the expansion modules are missing. I have tried to open from different browsers/clear cookies cache/incognito window. I...
View ArticleSangoma Connect
Are you able to chat via the Sangoma Connect ios? 3 posts - 3 participants Read full topic
View ArticleMultiple Phones with same extension and VPN
Hi, Am I correct that I cannot have multiple endpoints with the same extension and haven them connected through the FreePbx VPN. In the VPN Server I can create multiple certificates with various IPs....
View ArticleSangoma Connect Phone Apps
Ive been using Sangoma Connect for a while now, works great and use it daily… I notice since a recent update to the app on my S22 Ultra 5G that there are now Phone Apps. Do I need to do anything...
View ArticleIMPORTANT: Critical packaging error has broken sysadmin (and firewall!)
I’ll be opening a ticket shortly, but I just discovered that one of my hosted machines was hacked, and firewall wasn’t working. Sangoma have accidentally released a new package of sysadmin...
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