Inbound SMS stopped showing up in Sangoma Desktop app
For some reason Sangoma desktop app users stopped receiving text messages. The same users continue to receive messages in the Sangoma mobile app. This was not preceeded by any changes to the...
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Sangoma Talk calls are now silent
I don’t know exactly when, but recently, SangomaTalk stopped working. The app registers the extension (which seems to take a long time), can start a call (to *43), and shows incoming calls (internal...
View ArticleOpen Source Request. SMS
@ncorbic @csalameh @penguinpbx Here’s a point for discussion: The SMS module was never encoded, so its source code exists on every PBX server. This module does not generate direct revenue itself and...
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Advanced recovery was working fine but has stopped
Struggling here. Adv Rec was OK on FreePBX 16.0.40.13, no email being sent to me about failure, but the service has stopped on the primary while the heartbeat is still active and verified on the...
View ArticleGrandstream GRP26xx template problems with LDAP settings
Good day! Can You advise how to solve problem? Template does not load into the phone these values: LDAP Number Filter LDAP name filter is the filter used for name look ups. Please refer to user...
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Advanced Recovery sync is stuck
Following my issue last week with Adv Rec (user error with the FPBX firewall) I’ve got a stuck sync that I can’t get rid of. Stopping and starting Adv Rec operations work fine, but once restarted the...
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Where did single-seat SangomaTalk/Softphone licenses go?
We have multiple sites using these, way under 20 users. Am I missing something or has that licensing option been deleted and now the minimum is 20 seats? 2 posts - 2 participants Read full topic
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In preparation of Migration to FreePBX 17 - Commercial Modules/Hardware...
I am getting ready to migrate all of my School Districts to FreePBX 17 over the summer. I am just wanting to get the best insight on how to make this as seamless as possible when migrating from our...
View ArticleSangoma talk on the same network as desk phones causing problems
Whats the best way to handle this? Two contacts sharing a public IP and extension number causing issues. Eg x3001 has a desk phone and a soft phone, the softphone is on a cell phone that is in the...
View ArticleSangoma Phone Desktop ringing tone is broken
Hello, when you do an outgoing call using the Sangoma Phone Desktop client the ringing tone (ringback tone) is played through the wrong speaker device. Instead of using the selected headset, it uses...
View ArticleQueue Callback
Hello is there a way to eliminate the option in the queue callback module to have the caller enter a number arbitrarily? Let me explain, if I call the queue and the Queue Callback option is active,...
View ArticleCall recording report
I copy the call recorded files from a FB16 to a FB 17th. I can see the files are on FB17th. But Call recording report even does not show the year to choose a file. for example I have a file under this...
View ArticleSangomaTalk error fetching messages
We are coming across for sangomaconnect error such as: 2025-05-23 12:21 -04:00: Error in API request (/mobile/sms/fetch) null Error code400 {“status”:false} The user sees “Cannot retrieve messages” on...
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MFA Free For All - License Limits
In the post below, Sangoma announces that MFA module will be free: MFA Module - Free for All - No Paywall Commercial Modules Hey everyone, Security is a top priority, and we’ve been paying close...
View ArticleMising Call Back in Visual Voicemail
Hey, Using the commercial visual voicemail phone app on an Aastra 6757i - I believe in the old Aastra XML script, there used to be a Call Back button, but the Call Back option does not appear on the...
View ArticlePBX MFA Authenticator App send Email not possible
I have FreePBX 17 running on a Debian system. When I activate the PBX MFA module and set it to “Authenticator apps” mode, it tries to send a test email but returns the error: “Not able to send test...
View ArticleSangoma Desktop Presence Log
I have a client that has a remote person that is first in line for a queue. They report he is logging in at 8 am each morning, but then see in reports he isn’t getting calls until around 8:30 each...
View ArticleSangoma Talk - Calls stop popping up / push fails on android
Hello everyone, I’m having some issues on android. I have 3 android phone (motorola g24) with sangoma talk installed to manage inbound and outbound calls. My freepbx is setup to have only one incoming...
View ArticleSangoma Talk app Server Error on registration
I’m trying to setup Sangoma Talk on a PBxact 15.0.37.9 But when I tap the login link in the email, it opens the app then says Server error. This is on Android, I tried it on 2 devices. Sangoma Talk...
View ArticleSangoma talk or zulu desktop for receptionist
What is the best way to have BLF buttons for every one in the company on the screen? I cant seem to get the favorites to work right. This is for the old fashioned receptionist that acts like a...
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