Call Control (monitor, whisper, and barge)
Greetings FreePBX community, I’m using FreePBX / Sangoma Desktop Softphone for agents in my call center. I want to be able to use Call Control features (monitor, whisper, and barge) for agent...
View ArticleSome thoughts on sangoma phone and the queuing system
Greetings as described here https://sangomakb.atlassian.net/wiki/spaces/SS1/pages/31260975/Sangoma+Phone+Desktop+Client+Queues we are using the Queues tab in sangoma Phone, however we have noticed...
View ArticleSangoma Phone Desktop Client Forgot Password link broken
Client purchase the softphone package, FreePBX Softphones 20 User 1 Year License, and we have deployed both the dekstop and mobile device client and it work awesome and simple for users. A User was...
View ArticleSangoma Talk Licenses
Hello, I just bought two SangomaTalk licenses, but can’t see them in my deployment. I have 1 already working but it shows that my deployment is limited to that, can’t find the 2 new ones, can you...
View ArticleZulu Call Recording History Playback Issue
I am experiencing an issue with Zulu where the call recording history playback is not working. I am currently using Zulu Client v3.5.2+215 © Sangoma and Zulu Server v16.0.19 © Sangoma. Could you...
View ArticleProvisioning Grandstream GBX20 extension IP Phone
Hello, User of the commercial Endpoint module, I wonder how to add the GBX20 Ext to Grandstream endpoint template ? Has anyone done this before or created a template for an new extension? 2 posts - 2...
View ArticleGrandstream HT802/818 Auto provision from EPM
Has anyone successfully auto provisioned a Grandstream ATA using FreePBX EPM? I see I can add a brand “Grandstream” I see that you can basefile edit the P values. I can created an extension, such as...
View ArticleHow to Get Module Back?
Friends, I purchased a module, webcall back, but lost it as a result of a restore. Is it possible to get this back without having for repay for the module? 3 posts - 2 participants Read full topic
View ArticleVoicemail notification to email
Hello, I want to send voicemail notifications to email, I think I did everything correctly but it does not work. This is what I did: Admin → System Admin → Email Setup SMTP Email setup configuration:...
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EPM only showing 8 accounts on Grandstream GWX-4216
FreePBX 14.0.17 EPM: 14.0.25.2 I seam to recall settings up several of these Grandstream GWX’s and being able to assign more than 8 accounts in EPM. After a few years I’m installing more but when I go...
View ArticleVisual Voice Mail with Sangoma Talk
We are starting to use Sangoma Talk, and it all works great, except for the Visual VoiceMail. When I click on it using the iPhone App, I get: “This feature is not enabled, please contact your...
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Sangoma Talk (Android) does'nt keep connected!
Hi I have an issue with SangomaTalk app on an Android device. I have 2 extensions each one registered with SangomaConnect. Sangoma Talk from play store has been installed on 2 mobile phones running...
View ArticleAnonymous Calls randomly show my extension Display Name
Hi, there’s a strange behaviour with Sangoma Phone. Different “anonymous” calls we receive are showing as Display Name, to be more specific, my extension display name. My extension is not anonymous...
View ArticleNo Audio using Web Call Back?
Hey Friends, currently using a CISCO RV34P and FREEPBX on a virtual box. It works great, I can place calls outbound and calls from the outside are making it to my SIP phones. Wonderful! However, I...
View ArticleCan't FAX w/ UCP
Whenever I try attach a PDF file to a FAX in UCP I get a message saying “Missing a Temporary Folder”. I’ve tried to look through all the config files to see if I can point it to another directory, and...
View ArticleWeb Call Back Form Modication
Friends, thanks everyone for past help, answering questions, this community ROCKS!!! Regarding the modification of the web call back form. Is it possible to have a form for this call back and the css...
View ArticleSangoma Desktop Phone Error 16.0.40.7
I’ve seen this error crop up on the forums, but so far none of the proposed fixes have worked for me. Curious if anyone has any idea what the actual underlying issue is, and if there are any other...
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Phones Down
FreePBX 16.0.40.7 All modules up to date. Hello, We have a call center of Sangoma Desktop Phones, which has been pretty reliable until today. We noticed that the Windows phones (Mac and iOS/Android...
View ArticleWebcall Back Issue
Friends, for those of you with some experience with the Web Callback feature. I do have this up and running but I’m finding that, from time-to-time, the form throws a pre defined message “something is...
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Advanced Recovery - Switch Service Error
Anyone else using Advanced Recovery and run into an error when trying to switch back to the primary from the secondary? I’ve been running into this on a pair of servers I have Advanced Recovery...
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