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MFA for default Administrator User no Email Assigned
I am looking to assign MFA to the default administrator user (created at installation time I believe), but it is not possible without an assigned email address. How do you even assign an email address...
View ArticleAastra 6739i and EPM Backup Server Setting
I am unable to find a setting in EPM or the basefile to set a backup SIP and register server. Needing to solve this to be able to use Advanced Recovery. If anyone has any pointers they would be...
View ArticleSangoma Talk Deskphone - PBX Not Supported
FreePBX 16.0.30 Sangoma Connect 16.0.44.9 Mac Desktop Client 3.9.0 We’ve been successful with the mobile version but wanted to test the desktop version of the Sangoma Phone. We followed the directions...
View ArticleSangoma Does Not Support Sangoma Talk/Connect?
@lgaetz @prashobk As directed, we opened a support ticket with Sangoma for a desktop “PBX Not Supported” errors. ticket 00978265 and 00977907. We are getting responses from Sangoma that they need...
View ArticleSangoma Phone Desktop Client EHS compatibility with Jabra Engage 75
Sangoma phone desktop client does not react when I press the button on my Jabra Engage 75. I try to answer or hangup with the button on the headset and nothing happens. Is there a way to get this to...
View ArticleSangoma Connect working on LAN and on wifi remotely but not on cellular/Data
Hi Guys, Time for some outside hive mind help please!! OK so please go steady with me i have limited knowledge. Firstly I’m using PBX Version:15.0.29 PBX Distro:12.7.8-2203-2.sng7 Asterisk...
View ArticleWhere do you specify the FQDN in Freepbx 16
Hi there - I am trying to add or update the FQDN of the PBX however can only find where to update the hostname. Any idea under which module it will fall or what the CLI command will be? I was told to...
View ArticleOpenVPN Certificate Expired, Now no phones will connect
The OpenVPN server certificate expired. I’ve stopped the OpenVPN Server, saved rebooted, enabled, saved and the certificate was re-issued for another 729 Days. I went into EPN, re-built the phones...
View ArticleSangoma Phone Stuck Connecting
Hello, I have a user (4001) that is able to login to UCP, login to Sangoma Connect (mobile), but recently is no longer able to login to Sangoma Phone (desktop). The screen is just stuck on...
View ArticleCommercial modules for Call center
Hello ! exist any commercial modules of Freepbx that allow to the supervisor of a callcenter to hear incoming call for evaluation purpose of activity of the agents ? Thanks Regards 1 post - 1...
View ArticlePhone becomes unavailable when using EPM
I have a cloud hosted FreePBX server with two remote sites with handsets. I have purchased Endpoint manager and have it configured and working. All the phones at site1 work perfectly. Two...
View ArticleQueue Reports (QXact) Licensing
Regarding Queue Reports (QXact), is the licensing based on 1 license per PBX?, per Queue?, per extension? or per user pulling reports? I don’t see this documented anywhere. 5 posts - 3 participants...
View ArticleSangoma Talk Desktop connecting forever
Another update? Worked fine a couple days ago. Now when you open it you get connecting forever. Sangoma support is also stuck 4 posts - 2 participants Read full topic
View ArticleError setting up advanced recovery (invalid certificate on peer)
The license expired on my advanced recovery module. When I was able to re-up the license I lost the config for the advanced recovery module. When I’m trying to set it up again, I get the following...
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How to install Sangoma Phone Desktop on Mac
Hello, Windows user here. Can someone please explain how to install Sangoma Phone Desktop for Mac? What do they need to select on Github and what is the installation process for the application?...
View ArticleEPM Commercial not registering Cisco 7940
hi Team, I am using EPM commercial and I want to use cisco 7940 firmware but I was unable to use it via the default Cisco 7940 firmware then I tried to setup the custom firmware follwoing the guide...
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Treat Sangoma Talk Endpoint like Follow Me
Is it possible to effectively treat a Sangoma Talk endpoint like follow me, so that only calls directed specifically to the extension will ring? I understand that the application is treated as another...
View ArticleSangoma Phone desktop client says Pbx is not supported
We are testing the eventual replacement of Zulu with the newer Sangoma Phone (Connect?). For some reason the Windows Desktop client tells me that my PBX is not supported while the OSX version works...
View ArticleNeed help in troubleshooting Zulu3 "connectivity issues"
I installed Zulu as per wiki and ZuluUC app on iPhone14 It works “randomly” Often it sleeps and goes stuck in “connectivity issues” Sometimes when mobile is called , it doesn’t ring while caller...
View ArticleHow to set up Email with System Admin pro but no FQDN?
I am running the ISO on a virtual machine, based on CentOs I believe. I purchased the system admin module but have not been able to get email working. I’m trying to get it to work with gmail. I...
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