Sangoma Connect Licenses
We purchased 60 license to test with, but ordered them on the wrong deployment (connected to the same account). We haven’t (and can’t use them on the current box) Who can we contact at Sangoma for a...
View ArticleEPM logfiles?
Does the EPM module keep logfiles the track when a particular MAC checks in for files or is this information tracked in a different logfile? 3 posts - 2 participants Read full topic
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EPM V15.0.52.13 creates 1KB cfgc file
I purchased an EPM module renewal and upgraded my EPM to V15.0.52.13. After doing so I am trying to provision a Grandstream 2130 that was previously provisioned but it just won’t provision. The system...
View ArticleConnect App on iOS gives "Error" message when dialing out
My end user has been using the Desktop Connect app and iOS Connect app for a month now with no issues. They work remotely. Today the Desktop app logged out and when we try to log back in it states...
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Image Management: duplicate image reported but not listed
Endpoint Manager 14.0.43.13 I noticed that my background image is not appear on device anymore. I browsed to endpoint manager and image management and sure enough this image in question is not listed....
View ArticleIncorrect Timestamps on SMS
Hello, we’re using the SMS features on Sangoma Talk as well as the Sangoma Desktop App. The timestamp for the text messages on the Sangoma Talk mobile app are ahead 7 hours, the timestamps on the...
View ArticlePopulate Internal contacts/extensions on unused BLF buttons
Hi Just building out another FreePBX box for one of our offices and I guess my query is whether to DPMA or not. I have always used DPMA on my older installs using D40/50/70 but as DPMA seems to be...
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Sangoma Connect Port 6443zzz
After the upgrade to version 15, we could not use Zulu in our callcenter because the softphone feature in the default calling device setting had been removed. Afterwards, we resorted to using Sangoma...
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Sangoma Phone Desktop - Contact/Favorites Images
Is there a way to show the contact images I have set in FreePBX? Currently, all contacts are without images, but I have contact images in PBX. 1 post - 1 participant Read full topic
View ArticleEndpoint manager corrupted after upgrade
After updating the endopont manager module v 15.0.54 no phone can be accessed via web gui with admin password. We have over 1000 phones that are not being accessed. Checking the tftboot folder we...
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Tampered iotserver file
Anyone else seeing package.json as tampered today. Module: “SmartOffice”, File: “/var/www/html/admin/modules/iotserver/node/package.json altered” Seeing it on a few systems and diff shows no change...
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CYBER MONDAY Deal Today Only! Get 50% off Commercial Modules
FreePBX CYBER MONDAY Sale! 1 post - 1 participant Read full topic
View ArticleFEATURE REQUEST: SMS appointment reminder?
This would be a great feature to have in the appointment reminder software! If in addition to calls it could send an SMS reminder. Press 1 to confirm, press 2 to reschedule. something like that. 1...
View ArticleModule renewals
I’m on FreePBX 15 and some of my modules expired. (FaxPro, Endpoint Manager, etc.) I renewed them from the Sangoma Portal instead of through Module Admin in FreePBX. So, my order went through but how...
View ArticlePhone will not provision with EPM - Manual provision works fine
I have been trying to get a Grandstream GXP-2130 to provision. I have followed all of the steps to configure the EPM, create the template, and extension mapping found on the Configuring a Phone Using...
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SMS in SangomaTalk?
Well a year later and I’m back on this issue: SMS via SangomaConnect settings missing Sangoma Talk I’m comparing the info in this wiki doc:...
View ArticleCan't save and update template - EPM V16.0.72
I have a V16 system that started from a V15 backup. When I save and update a template I receive the following error. I however do not receive the error when I update from the extension mapping page....
View ArticleSangoma P-Series Phones Unable to Pull Template
I have a new cloud hosted (Vultr) FreePBX instance running FreePBX 16 with Asterisk 18 (using the official .ISO); all OS and module updates applied. I have the Starter Bundle commercial modules, and...
View ArticleEndPoint Manager module version 16.0.69.7 or higher is required, you have...
Hi, SangomaConnect is disabled because of an dependency to EPM. I get the message : EndPoint Manager module version 16.0.69.7 or higher is required, you have 16.0.60.2. EPM support is valid :...
View ArticleYealink T48S HTTPS Provisioning
Phones are provisioning correctly using HTTP provisioning in Yealink template of Endpoint Manager however background image is missing after provisioning using HTTPS, all other settings provision as...
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