@polterguy wrote:
This is an attempt at trying to send a support request to Sangoma, which unfortunately failed badly, because I simply didn’t understand the process …!!
_"Howdy, I just bought the CRM module on behalf of my employer, with the sole intent of having access to the HTTP REST based API to integrate our own code towards it. We’re building a CRM system ourselves, and would like to have access to historical phone calls and such, to allow for easy integration towards FreePBX from our own system. Unfortunately, as I create an HTTP REST request towards the API of my FreePBX server, it returns an empty array, even though I definitely have calls in my CDR history, which I would expect to show up in the returned JSON from the CRM module. Notice, it does NOT return an error, simply a ‘no result’ return value …
Since the REST API was the only reason why we chose to purchase the module in the first place, and the only feature we need, this is obviously crucial for me to get help with some way. I’ve tried creating a request using ‘Postman’, and it returns a JSON object, with an empty list, as I query it for calls history using the following URL
api/sangomacrm/rest/calls/list.Please advice, and have a nice day
Thomas"_
If anybody else out there have experienced similar issues, or might have some ideas about how to fix this, I would appreciate it …
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