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QXact reports - how long is data accessible?

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@kristiandg wrote:

Good afternoon, folks.

Question - we had a customer attempt to pull queue metrics beyond 90 days (before 1/5/16), and those reports are blank. No service work was done on 1/5, and since that happens to line up with today's 4/5 date, the logical thought was that data is purged after 3 months.

Is that the case, and if so, can it be modified to store the data longer (I'm assuming it could be)?

Thx.

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