@peterd wrote:
Hi there,
We have bought the queue pro package for the ability to use the hung up destination. This is working fine.
We have another brand of pbx in the company at a remote location. For one of the queues on the freepbx we would like to be managed by the remote pbx. So we have set up a ‘huntgroup’ on the remote system and in the queue we have that off system extension number as an agent. The queue functions well, but the hung up destination does not work.
I know the information on hung up destinations say “Destination to send the caller to upon the agent hanging up the call, often used to send a caller to take a post call survey. This functionality requires the agent to be a normal extension and the Agent Restrictions to be set to either “Extensions Only” or “No Follow-Me or Call Forward”.” So that is why this is not working.
However before I give up, I thought I should as the community, just in case.
Any help would be hugely appreciated.
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